Austin Welch
Address: 1032 N 475 E Orem, Ut 84097
Phone: 8018674320
Cell: 8018674320
Email: aikepah@gmail.com
Career Objective:
Work in the IT field in order to maintain my skills and knowledge and learn as much as possible while doing it.
Highlight of Qualifications:
- 5 years in IT field
- Great people person
- Problem solver
- WAMP/LAMP web developer
- Self motivator
Work Experience
01/11-12/11 : Utah Valley University
Orem, Ut
Web Programmer
- Develop and support web applications
- Support the Web department's IT needs
- Work with web programming team to make sure all projects were kept on track and assist where needed
06/10-12/10 : HIT Web Design
Provo, Ut
Web Developer
- Create custom PHP websites
- Work with customer to write requirements documentation and provide an accurate quote
- Work with a team to get sites done
12/08-08/09 : Utah Valley University
Orem, Ut
Systems Specialist
- Maintain a Windows server
- Create web based business applications
- Write documentation and work with users to fulfill their needs
08/07-12/08 : Utah Valley University
Orem, Ut
IT Helpdesk Tech
- Troubleshoot PC and Mac hardware and software problems
- Install and maintain software
- Write knowledgebase articles and FAQs
- Work as a team with other technicians to solve problems
12/06-08/07 : Teleperformance USA
Lindon, Ut
Dell Tech Support
- Provide over the phone support for Dell laptops and desktops.
- Troubleshoot problems
- Dispatch replacement parts
- Customer Serivce
- Escalate issues as needed
References Available Upon Request